Helpdesk & Remote IT Support
Remote Desktop Support
Our MySupport helpdesk team are just a phone call away. Using TeamViewer, an industry standard, fully secure, remote support tool, our team securely connect to your team’s Apple Mac and Windows computers to provide IT support in real time. Our remote support team solve over 85% of all support requests on the first call.
Digital Arena specialise in the creative marketing industry to provide Apple Mac and Adobe Creative Cloud support, so our team are very familiar with the technology challenges your team can face. If we can’t provide your team the resolve they require, our team will work together to find a resolution. We won’t brush your requests under the table.
Calling a Helpdesk can conjure up thoughts of international dial tones, long wait times and mind-numbing elevator music. At Digital Arena we’re different. Our MySupport team are located in our Auckland office, willing and ready to assist your team with any questions – Our team are super nice guys.