Our philosophy is about creating exceptional experiences, by caring about the person as well as their device – this underpins everything we do. From consulting on IT setup, to guiding you through IT integrations, to supporting your team on any IT question impacting their day, be assured you're partnering with people who care about your business and your success.
We're here to keep your team operating smoothly and free from IT issues. Our MySupport IT helpdesk team are troubleshooting experts and have a wealth of knowledge. We resolve over 85% of all support requests on the first contact, and we're just a phone call away.
For any situation requiring onsite presence, we'll be there. Our mobile response team provide hardware deployment, troubleshooting, user support, maintenance checks, IT tidy ups and more. Because sometimes you need someone there.
We proactively work to prevent downtime for your team. Through specialist scripts and world-class tools, our monitoring team is alerted in real-time to a variety of faults, allowing them to resolve these before they become an issue.
To see your business up and running with minimal downtime we have a loan hardware program for unexpected hardware failures. We carry an extensive range of Apple Mac computers and networking hardware to support your organisation in case of a breakdown.